1. From Thinking About the Next Normal to Making it Work: What to Stop, Start, and Accelerate
What’s next? This is the question everyone is asking. The future is not what we thought it would be only a few short months ago. We set out seven actions that have come up repeatedly in our discussions with business leaders around the world. In each case, we discuss which attitudes or practices businesses should stop, which they should start, and which they should accelerate
2. The Impact of a Global Crisis on Family Business Transitions: Some Scenarios
This article explores the impact of the Covid-19 pandemic on family business succession planning. In the article, Ken explains how biases, such as the, “That won’t happen to us” mentality can hinder a family’s succession planning process and provides advisors with practical questions to begin conversations with family business clients about how the pandemic may impact their plans for the future.
3. Consumer Behavior: 10 Psychology Studies on Marketing and Persuasion
When it comes to converting consumers, the secret to more sales is as simple as understanding consumer behavior and learning what your buyer wants from your business. Let’s turn to rigorously tested research on consumer behavior. This resource includes 10 consumer behavior studies that reveal such insights into the minds of your customer.
It’s said the worst of times brings out the best in people; as it happens, this is true of organizations as well. All over the world, companies are being challenged by the COVID-19 crisis to find new ways to serve their customers and communities. Many are rising to the occasion. Almost every leader we speak with has an inspiring story of radical, positive change in how work gets done and what it can accomplish.