1. What Family Businesses Can Learn from the Military
To successfully navigate volatile, uncertain, complex and ambiguous (VUCA) challenges like Covid-19, family business leaders can look to best practices from another organization that specializes in VUCA situations — the U.S. military’s Special Operations Forces (SOF). The military has a saying that soldiers see the battle differently depending on their foxhole’s vantage point. Likewise, clients, employees, and other members of a family-business network have unique views of the threats and opportunities posed by Covid-19 and other crises. Although this pandemic presents an existential crisis for many family businesses, it also offers an opportunity for leaders and organizations to take stock of themselves and consider new ways to adapt and become more resilient.
https://hbr.org/2020/05/what-family-businesses-can-learn-from-the-military
2. Effective Communication In The Family Business During A Crisis Like COVID-19
During difficult times family members need each others’ support the most. As a multi-unit franchisee, you may have had to close certain locations or your entire business, and been forced to furlough or lay off employees you cared about. The future is unclear. This is when communication can be most difficult. It’s more important now than ever to fully realize that there are two major components to communication that fit within the stats: expressing yourself and listening. Let’s unpack these.
https://www.franchising.com/articles/effective_communication_in_the_family_business_during_a_crisis_like_covid19.html
